FAQs

How can I place an order?

To place an order, simply browse our website and add the desired items to your cart. Proceed to the checkout page, where you can enter your shipping information and payment details. Once your order is successfully placed, you will receive an order confirmation email.
What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal. At checkout, you will be able to select your preferred payment option.

Do you ship internationally?

Currently, we only ship within the United States. We apologize for any inconvenience caused and hope to expand our shipping capabilities in the future.

How long does shipping take?

Once your order is confirmed, we strive to process and ship it within 5 to 8 days. Shipping times may vary depending on your location and the shipping method selected. You will receive a shipping confirmation email with tracking information to monitor the progress of your delivery.

What are your customer support hours?

Our customer support team is available to assist you from Monday to Friday, 9am to 5pm. We are closed on Saturdays and Sundays. Please note that response times may vary, but we will make every effort to address your inquiries during our active hours.

What is your return policy?

We offer a 30-day return policy for eligible items. If you are not satisfied with your purchase, please contact our customer support team within 30 days of receiving your order to initiate a return. For detailed information, please refer to our Refund and Returns Policy.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website, Track Your Order

What should I do if my package is damaged or missing items?

If your package arrives damaged or with missing items, please contact our customer support team immediately. We will work with you to resolve the issue and ensure your satisfaction.

Can I cancel or modify my order?

We strive to process and ship orders as quickly as possible. If you need to cancel or modify your order, please reach out to our customer support team as soon as possible. While we cannot guarantee changes after an order is placed, we will do our best to accommodate your request.

Are your products backed by a warranty?

Yes, we stand behind the quality of our products. Certain items may come with a manufacturer's warranty. If you encounter any issues with a product covered by a warranty, please contact our customer support team, and we will guide you through the warranty claim process.